PRIVACY POLICY
This Privacy Policy describes how PLANETARY ASYLUM LLC collects, uses, shares, and protects personal information when you visit, interact with, join the email list, or make a purchase from www.planetaryasylum.com.
By using this website, you agree to the collection and use of information as described in this Privacy Policy.
PERSONAL INFORMATION WE COLLECT
When you visit the website, certain information may be collected automatically, including:
>IP address
>browser type
>device type
>time zone
>pages viewed
>referring websites or search terms
>information about how you interact with the website
>cookies, pixels, tags, and similar tracking technologies
This is referred to as “Device Information.”
When you join the email list, contact PLANETARY ASYLUM, place an order, or attempt to place an order through the website, PLANETARY ASYLUM may collect information including:
>name
>email address
>billing address
>shipping address
>phone number
>order details
>payment-related information
>customer service communications
This is referred to as “Customer Information.”
Together, Device Information and Customer Information are referred to as “Personal Information.”
PAYMENT INFORMATION
Payments may be processed through third-party payment providers, including Wix Payments, PayPal, Stripe, Square, Apple Pay, or other payment services made available at checkout.
PLANETARY ASYLUM does not directly store full credit card numbers. Payment information is processed securely by the applicable payment provider according to that provider’s privacy and security practices.
HOW PERSONAL INFORMATION IS USED
PLANETARY ASYLUM uses Personal Information to:
>process and fulfill orders
>send order confirmations and shipping updates
>communicate with customers
>provide customer support
>screen orders for risk, fraud, or unauthorized activity
>manage returns, exchanges, and refunds
>operate and improve the website
>understand how visitors interact with the website
>send email updates, product release notices, and marketing communications when consent has been provided
>comply with legal, tax, accounting, and operational requirements
EMAIL MARKETING
If you join the PLANETARY ASYLUM email list, your email address may be used to send updates about releases, products, events, and related brand communications.
You may unsubscribe at any time by using the unsubscribe link included in marketing emails or by contacting info@planetaryasylum.com.
COOKIES AND TRACKING TECHNOLOGIES
This website may use cookies, pixels, tags, log files, web beacons, and similar technologies to operate the website, improve functionality, analyze traffic, and support marketing or advertising efforts.
Cookies are small data files placed on your device or computer. You can disable cookies through your browser settings, but some parts of the website may not function properly if cookies are disabled.
THIRD-PARTY SERVICES
PLANETARY ASYLUM may share Personal Information with third-party service providers that help operate the website, process payments, fulfill orders, ship packages, send email communications, analyze website traffic, and support marketing.
These third-party providers may include:
>Wix
>payment processors
>shipping carriers
>email marketing platforms
>analytics providers
>advertising platforms
>fraud prevention tools
>customer support tools
This website is hosted on Wix.com, Inc. Wix provides the online platform that allows PLANETARY ASYLUM to operate the website and sell products. Wix may collect, process, and store information according to its own privacy practices.
PLANETARY ASYLUM may also use analytics tools, such as Google Analytics, to understand how visitors use the website.
BEHAVIORAL ADVERTISING
PLANETARY ASYLUM may use Personal Information to provide marketing communications or targeted advertisements that may be of interest to you.
You can opt out of certain targeted advertising services through the relevant platform settings, including:
Facebook / Meta:
https://www.facebook.com/settings/?tab=ads
Google:
https://www.google.com/settings/ads/anonymous
Digital Advertising Alliance:
http://optout.aboutads.info/
DO NOT TRACK
Please note that PLANETARY ASYLUM does not alter its data collection and use practices when a “Do Not Track” signal is received from your browser.
HOW PERSONAL INFORMATION IS SHARED
PLANETARY ASYLUM may share Personal Information:
>with service providers that help operate the website and business
>to process payments and fulfill orders
>to ship products and provide tracking information
>to send email communications when consent has been provided
>to analyze website performance and improve user experience
>to comply with applicable laws, regulations, legal requests, subpoenas, search warrants, or other lawful requests
>to protect the rights, property, safety, or security of PLANETARY ASYLUM, customers, or others
PLANETARY ASYLUM does not sell Personal Information in the traditional sense.
DATA RETENTION
When you place an order through the website, PLANETARY ASYLUM will maintain Order Information for business records unless and until you request deletion, subject to legal, tax, accounting, fraud prevention, dispute resolution, and operational requirements.
Email marketing information may be retained until you unsubscribe or request deletion.
YOUR RIGHTS
Depending on where you live, you may have the right to:
>access the personal information held about you
>request correction of inaccurate information
>request deletion of your personal information
>object to or restrict certain processing
>opt out of certain marketing communications
>request more information about how your personal information is used or shared
To exercise these rights, contact info@planetaryasylum.com.
CALIFORNIA PRIVACY RIGHTS
California residents may have additional rights under California privacy laws, including the right to know what categories of personal information are collected, how that information is used, and the categories of third parties with whom information may be shared.
PLANETARY ASYLUM collects personal information for the purposes described in this Privacy Policy, including order fulfillment, customer communication, fraud prevention, website operation, analytics, marketing, and legal compliance.
California residents may contact info@planetaryasylum.com to request access, correction, or deletion of personal information, subject to applicable exceptions.
EUROPEAN / INTERNATIONAL PRIVACY RIGHTS
If you are located in the European Economic Area, United Kingdom, or another jurisdiction with applicable data protection laws, you may have rights to access, correct, update, delete, restrict, or object to certain uses of your personal information.
PLANETARY ASYLUM processes personal information to fulfill orders, provide services, communicate with you, pursue legitimate business interests, comply with legal obligations, and send marketing communications where consent has been provided.
Please note that your information may be transferred outside of your country or region, including to the United States, where privacy laws may differ from those in your jurisdiction.
MINORS
This website is not intended for individuals under the age of 18.
PLANETARY ASYLUM does not knowingly collect personal information from individuals under 18. If you believe a minor has provided personal information, please contact info@planetaryasylum.com so the information can be reviewed and deleted where appropriate.
DATA SECURITY
PLANETARY ASYLUM takes reasonable steps to protect Personal Information. However, no method of transmission over the Internet or method of electronic storage is completely secure. PLANETARY ASYLUM cannot guarantee absolute security of information submitted through the website.
CHANGES TO THIS PRIVACY POLICY
PLANETARY ASYLUM may update this Privacy Policy from time to time to reflect changes to business practices, website functionality, legal requirements, or operational needs.
Changes will be posted on this page. Continued use of the website after changes are posted constitutes acceptance of the updated Privacy Policy.
CONTACT
For questions about this Privacy Policy, privacy practices, or personal information requests, contact: